Refund and Returns Policy

Effective Date: 2nd Sep 2023

1. Refund Eligibility

At [Your Company], we are committed to your satisfaction. If you are not entirely satisfied with your purchase, we offer a refund or exchange subject to the following conditions:

• You must request a refund or return within 30 days of receiving your order.
• The item(s) must be in their original, unused condition, with all tags and packaging intact.
• Customized or personalized items are non-refundable unless they are defective or incorrect due to an error on our part.

2. Return Process

To initiate a return or request a refund, please follow these steps:

• Contact our customer support team at [email protected] or +91-8264045824.
• Provide your order number and details of the item(s) you wish to return or refund.
• Our team will guide you through the return process and provide you with a Return Authorization Number (RAN), if necessary.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

4. Refund Timeline

Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund or exchange. The time it takes for the refund to be processed may vary depending on the payment method used:

• Credit Card: 30 business days.
• PayPal: 30 business days.
• Bank Transfer: 30 business days.

Please note that some delays in processing refunds may be beyond our control, such as bank processing times.

5. Exchanges

If you wish to exchange an item, please indicate your preferred replacement item when contacting our customer support team. We will ship the replacement item once we receive and process your returned item(s).

6. Contact Us

If you have any questions or concerns about our refund and returns policy, please contact us at [email protected].